From today the Privacy Act applies to the private sector. There has been plenty of warning, but as is the nature of human affairs, everything is left to the last minute.
The critical obligations are: collect only what is necessary; use fair and lawful means to collect it; get consent; tell them why you are collecting and who it might be passed on to; only disclose the information for the primary purpose (with exemptions for safety, health and law enforcement); make sure the information is accurate and secure; disclose to an individual the information you have on that individual; allow correction.
Conflict over privacy laws has taken a couple of forms. At one level, business is arguing that it is all too expensive and unnecessary. Besides having information about people helps business target customers in a way that better services customers – they get the sort of information that is relevant to them and it is far too costly to have to get permission to pass information on. It is far too costly to allow people to correct information. Pitted against them are people who assert their individual rights against capitalists who want to make money.
The other conflict is a bit more esoteric. It has people concerned with liberal democracy and human rights pitted against people concerned liberal democracy and human rights.
Let’s deal with that conflict first.
The right to privacy is a fundamental human right. The NSW privacy Commissioner, Chris Puplick, says privacy is a matter of a sense of self-identity, self-worth and autonomy. Privacy is related to what it is about ourselves that we wish other people to know, or perhaps more critically, what it is about ourselves that we do not want other people to know.
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