The proposal by the Deputy Prime Minister, Brian Howe, for a social performance charter is well worth further consideration. Mr Howe put the idea forward this week that Australia have a charter of rights and responsibilities. It was not a Bill of Rights in the classic sense, nor even a set of enforceable legal rights. Those are separate issues. Rather Mr Howe was talking about all levels of government setting objectives endorsed by the people and measuring performance against them for things like the delivery of housing, health and education.
Mr Howe was putting his ideas quite tentatively. They deserve exploration and debate. He pointed out that there was strong public support for Medicare, public education and housing and social welfare benefits, but these values had never been formally articulated.
Perhaps more importantly the performance of the service providers has not been measured well.
In the private sector, competition and the profit motive have a strong self-regulatory influence to ensure organisations deliver efficiently or at least go some distance to satisfy public complains when that delivery breaks down.
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