The Consumers’ Telecommunications Network published a collection of research last week raising questions about the benefits of competition in the industry in the past five years. It pointed out that the benefits of competition have not been distributed equitably. In particular, it said that business had benefited disproportionately to residential subscribers to the phone service. The research acknowledged, however, that residential users had benefited from improved services and technological innovation.
There is little doubt that a simple comparison of charging will reveal that business has taken the lion’s share of the cost benefits from competition. Business has got large discounts for high volume, especially on major trunks. Discounts of those sizes have not been available to residential users _ though some have been available. However, there is a flaw in the argument that the spoils of competition should be evenly distributed. It is precisely because telecommunications suppliers have been freed of the fetters of price controls and service regulation that there is any competition dividend in the first place.
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